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01. Do the MalibuWoodys® conform to the USGA rules of golf?
YES.
The complete line of Caldwell
Golf clubs conform
with the "United States
Golf Association Rules of Golf." Although
a USGA ruling is not a prerequisite
to the manufacturing and sale
of golf clubs, it is a key factor
in determining the acceptability
of a golf club for use in any
USGA, PGA, Senior PGA, and LPGA-sponsored
event. It also makes a big difference
to many amateurs and amateur
events alike!
> > USGA
LETTER < <
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02. Does Caldwell Golf offer any Investment Opportunities?
If you wish to be considered as an investor, please provide some indication of your level of interest and your qualifications as an investor. > > MORE HERE < < |
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03. Do the MalibuWoodys® come with a satisfaction guarantee?
Yes, you
have a 30 day trial period.
If, within 30 days following the receipt of your club, you are not 100% satisfied, you as original buyer -with proof of purchase and RETURN AUTHORIZATION (see below)- may return it to Caldwell Golf Co. and receive a 100% refund of the purchase price, less a 7% restocking charge and the initial shipping charges, provided the golf club has not been abused, altered, defaced, misused, or otherwise damaged through the act or neglect of the consumer. GUARANTEE > >
NOTE: The 30 day trial period does not
apply to custom clubs. |
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04. What is the warranty on a MalibuWoody®?
Caldwell
Golf Co. warrants all of it's golf
clubs to be free of defects in manufacture
for as long as you own the club... MORE
>> |
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5. How do I contact Caldwell Golf consumer services?
If
you can't find the answer you're
looking for in our FAQs, please eMail a Caldwell Golf Consumer Service
Specialist. |
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6. Why can't I get a Woody at my local proshop or golf store?
Caldwell
Golf sells directly to golfers,
via call-in, our on-line Internet e-store or demo days only.
VISIT OUR ONLINE DEMO
DAYS POSTINGS. |
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7. Isn't ceramic too heavy and brittle for golf clubs, or is it an insert?
If
it were pure ceramic, yes it would
be much too heavy and brittle. The
entire line of Caldwell Golf clubs
are injection molded... manufactured
from a lightweight proprietary ceramix
composite. The ceramix composite
is not an insert, and because the
material is so durable and strong,
all CGC golf clubs come with a LIFETIME
WARRANTY. |
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8. Can you help in deciding which shaft to choose?
Yes!
The shafts in our woods are top
quality and manufactured to exacting standards. For assistance
in choosing a shaft, please fill
out the FITTING QUESTIONNAIRE.
The
Shaft Guide may also be helpful... SHAFT GUIDE |
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9. Does Caldwell golf spine align the shafts?
CGC has spine aligned (shaft stabilization) ALL shafts from day one, eleven years
ago... what this involves, is the
process of inserting the shaft into
the head in a manner that allows
the shaft to oscillate in a particular
(and correct) direction. |
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10. How can I get custom fit?
Our
Demo Day Reps are Qualified to assist
in fitting. Please visit our DEMO
DAYS page for a demo
near you. If you wish, you can complete the FITTING QUESTIONNAIRE, for review by an "in-house" professional. |
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11. How can I locate a demo day in my area?
To
view a current Caldwell Demo Days
schedule, visit our DEMO
DAYS page. Remember, all CGC clubs come
with a 30
DAY 100% SATISFACTION GUARANTEE. What this means is, you have a 30 day period to "demo" a club at your favorite golf course and at your own pace! |
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12. Does Caldwell golf offer custom grips and/or custom sizing?
Yes.
we do offer custom grips. Please
refer to the grip guide for custom
grip choices... Grip
Guide
Need
a custom size? CGC offers + or -
sizing with our standard grips at
no extra charge. Sizing can be specified
when you place your order. |
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13. Can I purchase original CGC replacement grips for my clubs?
Yes,
please visit our online ProShop |
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14. How should I clean my clubs?
To
clean your Caldwell Golf clubs,
we recommend using CERAMA
BRITE (a mild
detergent), a damp cloth, and a
soft nylon brush. However, if you
wipe down your clubs with a moist
towel and a soft nylon brush after
each round you can keep your clubs
looking like new. |
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15. Does Caldwell golf do any club refinishing?
Caldwell
Golf does not refinish or refurbish
clubs. If you feel your club(s)
need refinishing, we recommend contacting
the Genesis Paint Company by eMail. They do
a great job and can match our paint
exactly. You should be able to receive
a cost quote and return delivery
estimate by eMail. |
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16. What do I do if my club is in need of repair or replacement?
YOU
MUST HAVE A RETURN AUTHORIZATION
NUMBER (RA#) BEFORE SHIPPING A CLUB
TO CGC. TO MAKE A WARRANTY CLAIM,
PLEASE VISIT THE ONLINE (RA#) FOR INSTRUCTIONS. |
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17. What about delivery rates and time schedules?
For fastest delivery, products are shipped to you from the Caldwell Golf facility in Carlsbad, Ca. via "FedEx Express Saver". Delivery times may vary, but when you place an order, we will estimate the shipping and delivery dates for you based on the availability of your item(s) and the shipping options you choose. Shipping date estimates will appear in the order. Once you've placed your order, you will be able to see both shipping and delivery date estimates in the order confirmation e-mail and in the relevant order summary in Your Account. Learn More > > HERE |
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18. Will Caldwell golf ship to locations outside the United States?
Yes, . we ship to most countries VIA FedEx. Learn More > > HERE |
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19. Any advice on how to reshaft CGC's clubs?
YES!
DO NOT WORK ON OUR CLUBS! THE CLUB
GUARANTEE and/or WARRANTY WILL BE NULL & VOID
IF ANY REPAIRS TO THE SHAFT OR HEAD
ARE PERFORMED BY ANYONE OTHER THAN
A TRAINED AND QUALIFIED CGC REPAIRMAN. |
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20. How do I inquire about Independent Affiliate opportunities?
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21. How do I request a donation for a tournament or fund-raiser?
Due
to the overwhelming volume of requests,
we very well may be unable to respond
to all of them. We will get in touch
if we can assist your program.
Please
email your request to: Donation Request
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22. Does the MalibuWoody® really have the feel and sound of wood?
This
is a "you have to experience to
believe it" question, but we assure
you, it definitely has the sound
and feel of persimmon and/or other
hard wood. Some of the younger generation
who've never played with persimmon
have commented that, "it doesn’t
sound right". What they mean is
that they are so used to hearing
the metal "tin-can clink", that
they think that is how a
driver is "supposed" to sound! |
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